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At Bordder, every poster and frame is made to order specifically for you.
Because of this, we carefully prepare each order according to the details provided at checkout.
Made-to-Order Products
All posters and frames are made to order, so we do not accept returns or refunds for change of mind, personal preference, or selecting the wrong size.
Please make sure to review your chosen design, size, and order details carefully before completing your purchase.
Damaged, Defective, or Incorrect Orders
We want your order to arrive exactly as expected.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
To help us resolve the issue quickly, please provide:
- Your order number
- Clear photos of the item and any damage or defect
- Photos of the packaging, if applicable
Once we review the issue, we will arrange a replacement at no additional cost when the issue is confirmed to be our responsibility.
Contact Us
For refund or replacement inquiries, please contact us:
WhatsApp: +201042445740
Email: borddereg@gmail.com
Our team will be happy to assist you.